I think its an Amazon problem and that isnt a big shock. Tried re-updating, and it says its up-to-date. Might have to call a number for customer service. It would be an awesome product if all the bugs were worked out of it. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. * Android devices that are older than Android OS 4.2 (Jelly Bean) my firestick is 6 months old and has stopped working, Ive tried everything. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. I have done everything that everyone else has done to no avail. in. It says downloading latest software all to NOT actually download it and start all over again!! Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. 07:16 AM First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Step 5: Select the app you are having an issue using. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Mine doing same thingblack screen with white amazon logo. I tried new firesticks & remotes & batteries Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. My newer firestick is still working fine. Click on the 'Join STV/Sign in' button. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Be sure your TV is turned on. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Mine is just showing a black screen and amazon, so what is the answer? The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Is this what yours was doing? Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Hi Chris, tv details as follows, not tried resetting the hub, should I? I have tried resetting, rebooting, etc. It was working well two days ago. This is a known issue we are currently investigating. 12:20 AM Tried every suggestion. Very frustrating. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. Thanks, mine is doing the same. Other apps do update. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. Used it for years and suddenly it cant connect to the network! The best soundbars 2023: which should you buy? Bought a new one and same thing. I'm still having problems do you have a Support / Help contact? Top 7 Ways to Fix Fire TV Stick Not Loading Apps - Guiding Tech Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? We are independently owned and the opinions expressed here are our own. Follow the instructions to sync video and audio output. As with most electronics, a good old restart can usually do a device some good. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. I think someone is messing with Amazon and their customers. The other, doesnt respond 80% of the time. However, there is a fair bit of overlap when it comes to some of these problems. This just started on 3-19-2022. Yes You can try restarting your WiFi router as well. Could we take the model code and software version of your TV? Will not purchase again. I previously moved it from one tv on first floor to another tv on second floor. Firestick 4K not working since yesterday. Didnt help. When I was able to get in I removed some apps but still it reset again. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. Step 2: Navigate to Applications > Manage Installed Applications. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. No issues until about a month ago. * iOS and MacOS devices Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. I tried restarting the device and unplugging it from the tv again nothing happened. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? I want a refund! A laser TV is essentially a laser-powered ultra short throw (UST) projector. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. Im having the same problem. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Mine arrived yesterday and is stuck Downloading the latest software. Everything seemed to be good then all of a sudden it went to blank screen. Is this true??? in. What to do: Open the STV Player app. They all work fine. How do I activate the STV Player on my TV? - Help & Support My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Unplugged and reset router. What is Amazon doing, outsourcing the problem to China to fix it. There was 3. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. If you are having this issue we would Look the for the red I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Also, have you tried a Smart Hub reset of the TV? Step 1: There are a few devices that do not support screen mirroring with Fire TV. 09:06 AM 10:37 AM Why does my Fire Stick turn on and off by itself? This is not an Amazon problem. Fire stick is optimizing system storage & applications but never return to the normal menu. your password now. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The solutions shown on this page apply to all Amazon Fire Stick models. Im sitting here staring at a tv that looks like its off! I too had issues with my Firestick. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Help us improve this article with your feedback. Almost completes and then goes back to say not connected. We recommend working through this list of checks and fixes in the order outlined below. Step 3: Open the Fire TV app and select an available device . Yes mines doing the same,just showing the Amazon logo and the dots. When I finally get into settings, it boots me out of any app I open without even attempting to open it. Checking your modem's lights can provide insight into its current internet connection status. Note; If youre already registered for an STV player account, youll be asked to enter The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Step 7: Hold the Home button on your remote for 40 seconds, then release. I will update findings if I am successful in my trials with this. Cloudwards.net may earn a small commission from some purchases made through our site. The home screen never loads. I am using the power supply that came with it. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. If your Fire Stick turns off by itself, there's likely a glitch. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. If youre not signed in, enter your email address and click Continue. Any advice be helpful. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Hoping it will correct itself. Youll be presented with a web address and unique 5-digit code on your TV screen. It takes me a good 5 minutes to turn on my tv. However, if youre experiencing issues with your Firestick not working, this guide will help you out. ) in. 09-01-2021 in. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. NONE of the recommended fixes have worked. My fire tv asks for registration after several days being registered. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. You can also use your smartphone as a remote control for Fire Stick. Have a good one. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! The channel guides come up. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Common Amazon Fire TV Stick issues and how to fix them STV Player | Everything that's on STV plus a whole lot more in. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Doesnt Amazon have any responsibility responsibility. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. I press a profile the screen goes black. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. Who needs to be held accountable? Help Please 4-5-22. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. Check your Fire Stick cast setup. If it ceases to function, start by replacing the batteries, as this may solve the issue. Because frankly I dont trust that buying a new remote is going to fix the problem. Only had the tv for 6 months. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. March 1st and my stick says installing updates. Youview: I hear a loud pop/static sound between every ad break. I had that same issue with fire stick light. One of your buttons is probably stuck depressed. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Scroll to the right and select the option that says My Fire TV. I have many Fire Sticks but this was the first 4K. New 4k fire stick and it keeps going to the restart screen. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Have you had many issues with your Fire TV Stick? Did our solutions help you get past the problem? Help? STV Player - Dramas you won't see on TV - amazon.com Thank you so much! Mine worked beautiful until today. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot These errors are. Please provide a valid email address to continue. So, I turn on whatever in the evening, and remove the batteries. In many cases, restarting the device and WiFi router can help. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Frustrating. in. Ive done everything still not working.. fed up. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Are you still happy with the device, or do you think another streaming dongle might be better? Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. Im worried that my TV is not compatible. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. To provide the best experiences, we use technologies like cookies to store and/or access device information. My trouble with 2.4 Mhz wifi has been fixed moving radio channel from 11 to 6 in the router. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Turned on/off the TV. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? Ive done everything and nothing is working. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. I hope Amazon comes up with an answer soon. Experiencing this on three different tv models and brand new fire sticks on two of them. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). My firestick still doesnt work. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. I was going insane because like you said there was no time to do anything. Ive got a blue screen with no signal despite the correct HDMI input. It wont even let me try to reconnect my Wi-Fi. Step 1: Long-press on the FireStick home button and go to Settings. TV thinks my Roku is an Apple TV - how to change? This means youll have to go through the entire Firestick setup process again before using the device. - last edited Online Storage or Online Backup: What's The Difference? Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. Im sick of both of them. What I have found is that the built in player has this issue. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. I dont understand storage issues! My remote wont turn on the fire stick at all just the tv and volume works. Search our help centre for help with out web site, Mobile apps or TV apps. Hope this works for you! Free for everyone in the UK. I tried everything and still get only the logo. My old Firestick without Alexa works fine!! Please try again later. QE49Q80TATXXU Software is up to date, 11-02-2022 This Fire stick seams to only work smoothly with Amazon Prime. So bad. Why??? If I hold down the two buttons on the remote for too long, a red light on upper side of remote starts to flicker. That was over 2 hrs ago. Problem solved. is there a way to fix it for good? Is TV Player down on Saturday March 4, 2023 and not working for you? Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. May change to ROKU. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. We'll update you here when there is an official ITV Player outage. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. Same thing! Unplugged for hours but still wont reboot. Idk what to do. Were going to look at the seven most common problems that Firestick users experience. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Im having the same issues lately! Plus watch STV and catch-up on missed shows (if you live in our broadcast area) It is very convenient having tested . 04:32 PM Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. I tried every suggested troubleshooting method but nothing worked. I have a Roku tv in another room and have no problem connecting with it. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Either China or Russia. Mine is doing the exact same thing. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. Turned it on the tv screen displays amazon. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Product features. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Is there any other easy way to factory reset?? Loaded just fine. Same problems- drops app in middle of program and remote navigation is incorrect at times. Help. in, 11-01-2022 If the logo is displayed on your television screen, your device is likely stuck. No joy. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. [SOLVED] BBC iPlayer Not Working - 2023 Guide - Super Easy Cookie Info: To find out how to manage cookies, see our cookie policy. What Causes Amazon Fire Stick Loading Problems? 03:09 PM Have you found a solution? Im having the same issue as of 2023 fire stick is not loading. I have the same issue. Can u help. Ever since Amazon updated their home menu, none of my fire sticks respond. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! Is this a plot by Amazon to get us to buy new? 07:39 PM I try to go to settings and nothing is there. Waste of money. Tried new batteries, pressed select and play, etc. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector.